Problem with payment
The transaction was completed, but the funds did not appear
You can contact support by clicking this link, entering Live Chat by clicking the speech bubble in the lower-left hand corner of any Key-Drop screen, or emailing us at: support@key-drop.com If you are contacting us, please send us details of the transaction in the message. In order to verify the status of your paymeFew readersI received an error when I tried to make payment
All payments in our service are operated by the payment intermediaries. In case you received an error or the information about being blocked by the payment intermediary, please contact the payment intermediary support team to explain this situation. The intermediary can be contacted via the designated contact routes. Contact with the payment intermediary Below you will find the quickest ways to contact the payment intermediaries whose services you can use in our service. If you haFew readers
Payment methods
PaySafeCard/PayPal
If you wish to use the PayPal or PaySafeCard payment method, there is an option to purchase one of our gift cards using a PayPal or PaySafeCard account. Our Gift Card can be purchased at sites such as Kinguin or G2A. At these sites, you can make a payment using a PayPal or PaySafeCard method. After you purchase one or more of our Gift Cards, return to our service and use the Gift Card code you received at one of these sites. You can do this in a specially designated tab in our top-upFew readersTop-up with cryptocurrencies
Topping up your account on our site using cryptocurrencies is possible, and you can do so by selecting the CRYPTO payment method in the top-up panel. Currencies and networks available on Key-Drop. Topping up your account can be done only by using the cryptocurrencies and compatible networks. The cryptocurrency must be sent to the wallet number displayed in this tab, once the cryptocurrenFew readersGift cards
Gift cards are one of the payment methods available in our service. Gift cards can be purchased by any person, via third-party services such as G2A or Kinguin, using the payment methods available on these services. If you have already purchased a gift card from one of these services, please return to our website and enter or paste received gift card code in the top-up section of your account. Once the code you entered has been valiFew readers
Topping up using skins
How to top up account using skins
Topping up your account in our service is very simple. Follow the steps outlined below to top up your account using skins from your Steam inventory. Go to the “Add funds” tab and choose "Pay By Skins" payment method. In the panel, select skins you want to use to your payment and click the “Add funds to your account” button. In the next step we will create a trade offer for you. This trade offer needs to be accepted by you at the Steam platFew readersTopping up using skins - requirements
There is an option to top-up your account using skins. In order to be able to do this, your payment must meet the requirements listed below. Skins account top-up requirements The minimum top-up amount is at least 2 USD. The minimum value of the single skin needs to be at least 0.05 USD. Also, we are accepting only skins that meets certain requirements: They must meet the condition of the minimum value of skin They cannot have “Skin is not accepted” status They do not have aFew readers